FAQ
Have questions about Wettra? Find the answers to the most common ones below. If you can’t find what you’re looking for, feel free to contact us.
About Wettra and Accounts
Wettra is a smart fashion marketplace where you can buy and sell unique clothing, shoes, and accessories with ease.
Yes, the app is free to download and use. We charge a small commission only on successful sales
Download the app from the App Store or Google Play, then sign up with your email, Apple ID, or Google account.
Currently, Wettra is optimized for mobile, but a desktop version is in development.
Yes, you can delete your account from your profile settings, or contact support for assistance.
Buying and Selling
Go to “Sell” in the app, upload photos, set a price, add a description, and publish your listing.
Yes, Wettra only allows fashion items (clothing, shoes, accessories) in good condition. Counterfeit or illegal items are strictly prohibited.
You can pay securely through the app using credit/debit cards or supported payment gateways (Stripe, PayPal, etc.).
Once the buyer confirms delivery, the funds are released to your connected payment method.
Yes, you can adjust prices or create promotional offers directly from your seller dashboard.
You can open a dispute, and we will hold the payment until the issue is resolved.
Safety and Policies
Absolutely. We use encrypted payment gateways to ensure your data is safe.
Report the issue within 48 hours via the app, and our team will assist in resolving the dispute.
We monitor all transactions, verify sellers, and remove suspicious accounts.
Yes, for selling on Wettra, ID verification may be required to ensure trust and safety.
Return policies depend on the seller, but our team will step in if the item is not as described.
App Features and Support
Yes, use the “Favorites” feature to save items you like.
Add items to your wishlist, and you’ll get notifications if the price drops.
Yes, after every transaction, both parties can leave feedback to build trust.
Currently, Wettra operates in [Canada, US, Romania]. More regions are coming soon.
